topic Re: Email in Get Support

Email

Rosa_wy — Mon, 17 Jun 2024 02:16:29 GMT

Is it possible to change email address for login? Thanks

Re: Email

Chalupa_Batman — Mon, 17 Jun 2024 02:25:59 GMT

Just log into your account, go to Profile on your left side, next page you'll see EverSafe ID, click on Manage EverSafe ID and there you go.

If you've forgotten the email address you used, you can click on Forgot Email on the sign in page. If that doesn't help and you need things reset, you will have to enter a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.

Re: Email

Sansan — Mon, 17 Jun 2024 02:25:23 GMT

@Rosa_wy hi to change email address, login to your account and click on Profile, leads to Manage Eversafe ID. Your current email address is there. Click on the pencil to change and save.

Re: Email

Rosa_wy — Mon, 17 Jun 2024 02:37:37 GMT

Thank you. I will give it a try.