topic Re: No Service Now after Porting in Get Support

No Service Now after Porting

srogers — Tue, 04 Jan 2022 21:04:14 GMT

Ported Number on Saturday, was working after @Mary_M resolved porting issue, now we you call the number it says number is not in service. Had similar problem when porting another number from telus couple weeks ago.

Re: No Service Now after Porting

neilselden — Tue, 01 Nov 2016 16:05:11 GMT

Hi,

Sorry to hear that you're having troubles.

This is definitely a job for one of our moderators. @Shazia_K, can you help out @srogers?

Cheers,

Neil

Re: No Service Now after Porting

daredogg — Tue, 01 Nov 2016 16:20:32 GMT

@srogers Usually there are no issues porting from Telus, so I am surprised to hear of yours. Hopefully it's something quick and your service is restored once a moderator checks it out.

Re: No Service Now after Porting

Sameer — Tue, 01 Nov 2016 16:26:28 GMT

Doesn't hurt if you didn't try, pull out your sim and reboot phone and see if any of that fixes it. Otherwise, yeah you will have to wait for a mod.

Re: No Service Now after Porting

srogers — Tue, 01 Nov 2016 17:23:08 GMT

Defintely tried the usual, reseeding the SIM, power off and on..I noticed now that my telus account is now closed when i sign on to it where i was able to yesterday. Also like i said when you call the cell number it says its no longer in service so i think its a telus/PM issue.

Re: No Service Now after Porting

srogers — Tue, 01 Nov 2016 20:14:31 GMT

@Shazia_K worked to help get this resolved all working again.

Re: No Service Now after Porting

iamleoliu — Wed, 02 Nov 2016 01:06:46 GMT

I am having the same issue as you did. Hopefully it can be resolved. @Shazia_K