topic Re: Quick question in Get Support

Quick question

PikachuThunder — Sun, 16 Jun 2024 19:55:45 GMT

Hi! I would like to talk to customer service in private please about my cell phone, who do I contact? Please let me know and thank you in advance!

Re: Quick question

Chalupa_Batman — Sun, 16 Jun 2024 19:58:39 GMT

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.

Re: Quick question

BKNS27 — Sun, 16 Jun 2024 20:03:00 GMT

@PikachuThunder

PM is an online service so there are no verbal communication. Only by dm an agent through the Chat bubble and submit a ticket or pm them through Messages on your avatar.

Simple questions can be faster on this Community by members that may have experience in the issue.

Re: Quick question

PikachuThunder — Sun, 16 Jun 2024 20:01:52 GMT

Okay, great, thank you!

Re: Quick question

PikachuThunder — Sun, 16 Jun 2024 20:02:43 GMT

I sent an email to cs_agent