topic Re: How to get Promo Text? in Get Support

How to get Promo Text?

funpig1 — Sun, 16 Jun 2024 00:22:13 GMT

It seems PM only target certain customers with promo texts. What is PM's criteria for excluding other customers from these offers?

Re: How to get Promo Text?

hTideGnow — Sun, 16 Jun 2024 00:27:00 GMT

hi @funpig1

sorry, the promo is really random. If you don't get it, wait for the next round

(some believe it also based on the current plan you have. But even you have that plan, it is still random as to whether you get it or not)

Re: How to get Promo Text?

Chalupa_Batman — Sun, 16 Jun 2024 00:29:53 GMT

I assume they just close their eyes and point? LOL.

No clue. Nobody ever really knows or understand how Public Mobile thinks. Just when you think you have it, nope, back to the drawing board.

Re: How to get Promo Text?

HALIMACS — Sun, 16 Jun 2024 00:46:56 GMT

Makes NO sense to me @funpig1

I got the offer, but have no interest in switching from my $15 plan.

So however they decide, they should be asking someone else 🤔

Re: How to get Promo Text?

RavingRaven — Sun, 16 Jun 2024 01:09:03 GMT

@funpig1

Have you recieved targeted SMS offers previously?

Re: How to get Promo Text?

EB0 — Sun, 16 Jun 2024 01:32:00 GMT

I have been with Public mobile for a long time and have multiple accounts, none of my accounts has received any offers.

Re: How to get Promo Text?

HALIMACS — Sun, 16 Jun 2024 01:41:02 GMT

Which plan you on, @EB0 ?

Re: How to get Promo Text?

EB0 — Sun, 16 Jun 2024 01:47:59 GMT

@HALIMACS

I have some accounts on $15 250MB plans.

Also, I have some with $19 and $34, $25, which I don’t think those plans will get any promotion SMS.

Re: How to get Promo Text?

funpig1 — Sun, 16 Jun 2024 02:45:50 GMT

No. My wife has had about five.

Re: How to get Promo Text?

HALIMACS — Sun, 16 Jun 2024 02:48:31 GMT

Indeed only the $15 plan may get the offer @EB0

how long have the accounts been on the $15 plans?

Re: How to get Promo Text?

EB0 — Sun, 16 Jun 2024 02:52:40 GMT

@HALIMACSi have been on $15 plan for 7 years, i have never received any promotion SMSs , so it’s normally random.

Re: How to get Promo Text?

HALIMACS — Sun, 16 Jun 2024 03:15:49 GMT

That is odd, @EB0

So longevity isn't a factor - I've only been on it 2 1/2 years, so maybe they figure I'm more likely to switch?

Who knows???

Re: How to get Promo Text?

RavingRaven — Sun, 16 Jun 2024 21:59:59 GMT

@EB0

Why don't you ask customer support if you are subscribed to recieve text offers? I know you can get them to unsubscribe you and so they must be able to subscribe you as well? Or you can always try texting "SUBSCRIBE" to 5213.