topic Re: New Account in Get Support

Re: New Account

Grace0411 — Sun, 16 Jun 2024 00:44:08 GMT

I have just set a new account. I have the confirmation email can receive texts but not calls

Re: [NEW] Scheduled Maintenance on June 16th

hTideGnow — Sat, 15 Jun 2024 22:31:06 GMT

you ported in your number??

the text you got could be just iMessage, regular sms might not work still

check with PM porting support team and confirm if port was completed. I will send you the number to PM Porting support team Please check your community inbox

Re: [NEW] Scheduled Maintenance on June 16th

Chalupa_Batman — Sat, 15 Jun 2024 22:46:01 GMT

Hey @Grace0411

Not sure what is happening with the "Title" as this isn't the first time I've seen this today. It's odd.

Anyway. Question. If you put in your old service providers SIM card into your phone, do you still get service though them? Can you still make calls with their SIM card in? Does it show their name up top? Have you tried placing the PM SIM card in a different phone?