topic Re: Porting problem in Get Support

Porting problem

GlenCase — Sun, 16 Jun 2024 05:17:19 GMT

Need to talk to an agent to have request resent. Cannot do ticket, sent agent a msg but no reply. HELP

Re: Porting problem

BKNS27 — Sat, 15 Jun 2024 13:28:00 GMT

@GlenCase

There is a number you can call. I will dm you the number.

Re: Porting problem

GlenCase — Sat, 15 Jun 2024 14:13:51 GMT

Where do I see the DM? I cannot receive any msg on this phone

Re: Porting problem

hTideGnow — Sat, 15 Jun 2024 14:18:37 GMT

hi @GlenCase

not text, just community inbox, check here

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Porting problem

TGamble — Tue, 18 Jun 2024 02:43:04 GMT

Do you mind DMing me the number as well please? I attempted to port in my VM number and i accidentally provided my home internet account number, even after replying yes to the text, the port failed due to incorrect account number, thanks