topic Re: Credit card update in Get Support

Credit card update

Iranpruad — Fri, 14 Jun 2024 18:47:56 GMT

HOW CAN I UPDATE MY CREDIT CARD?

Re: Credit card update

TheSterlinger — Fri, 14 Jun 2024 15:57:03 GMT

@Iranpruad did you try already and encountered difficulties? The system has been a hit and miss for a few months now.

If it's not working if you can, purchase a voucher from a gas station amd top up the account until it will allow you to update it.

When you try again, use a different browser and clear cache first. Also, if you haven't tried it already, try the app. Some people say they've had more success this way.

Re: Credit card update

hTideGnow — Fri, 14 Jun 2024 16:00:08 GMT

hi @Iranpruad wait an hour first

try login My Account using Incognito/private/secret mode on your bike

and also try using the PM app but remember to give Location permission to the app

Re: Credit card update

AK32 — Fri, 14 Jun 2024 16:22:45 GMT

My account -> Payments -> Manage Subscription -> Manage Payment Method

Re: Credit card update

computergeek541 — Fri, 14 Jun 2024 16:59:00 GMT

Re: Credit card update

computergeek541 — Fri, 14 Jun 2024 17:26:33 GMT