topic Re: Subscription 4G in Get Support

Subscription 4G

lydialydia — Thu, 06 Jun 2024 00:33:06 GMT

Hi there!

I previously had a 3G plan and recently upgraded to a 4G plan. My iPhone however, only has/shows 3G and LTE in my cellular settings.

Can anyone assist me with this?

Many thanks!

Re: Subscription 4G

Dunkman — Thu, 06 Jun 2024 00:46:54 GMT

@lydialydia

Check your phone settings. Is your network connection manually selected to 3G, LTE? Or is it set to Auto?

Depending on your physical location, your phone might be selecting the strongest signal.

Re: Subscription 4G

computergeek541 — Thu, 06 Jun 2024 01:06:23 GMT

@lydialydia wrote:
I previously had a 3G plan and recently upgraded to a 4G plan. My iPhone however, only has/shows 3G and LTE in my cellular settings.

When Public Mobile refers a plan being 4g, there's not talking about the types of networks that can be used. There's only meaning to say that the maximimum download speed is 100Mbps. For the most part, the terms 4g and LTE can be used interchangeably, at least in this context.

Re: Subscription 4G

lydialydia — Thu, 13 Jun 2024 14:09:19 GMT

Thanks so much for your assistance!

Re: Subscription 4G

lydialydia — Thu, 13 Jun 2024 14:09:37 GMT

Appreciate the direction!

Re: Subscription 4G

lydialydia — Thu, 13 Jun 2024 14:10:07 GMT

Thanks for your help!

Re: Subscription 4G

lydialydia — Thu, 13 Jun 2024 14:11:22 GMT

Helpful! Thanks very much!