topic Re: Subscription Changes in Get Support

Subscription Changes

Anonymous — Thu, 13 Jun 2024 04:02:20 GMT

I am on 50Gig plan starts on 06 of every month, if I change to different plan of 30Gig a month today, would I get credit towards the new plan for this month?

Re: Subscription Changes

TheSterlinger — Thu, 13 Jun 2024 04:07:37 GMT

@Anonymous no you will not be credited anything.

What you can do, is click on Change on Renewal. That way in July 5 or 7, it will automatically change to the plan you want. 😉

If you wait until then, the plan might be gone. This will secure it and you won't lose $.

Re: Subscription Changes

BKNS27 — Thu, 13 Jun 2024 04:39:17 GMT

@Anonymous

Please note that PM is on a 30 days cycle so it is not on the 6th of each month.

Unfortunately, PM is a prepaid plan so no prorated for the previous unused days.

If you select to switch to the new plan NOW, you have paid for your old plan PLUS the cost for the new plan.

If you select to switch to the new plan on your next renewal date. Your new plan will start on your renewal date and your payment will be updated to the new plan cost.