https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215524#M839808 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293180">@tonyfreake</a>&nbsp;, did you do a plan downgrade recently?&nbsp; I am wondering if the remaining add-on data, particularly loyalty bonus data is current.&nbsp; It would make no sense that your data would suddenly stop like this.&nbsp; Try clearing app cache and rechecking the data remaining.&nbsp;&nbsp;</P> Wed, 12 Jun 2024 21:24:57 GMT will13am 2024-06-12T21:24:57Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215487#M839786 <P>My data says 1.43G used of 31G but not working. Current subscription is 1G data so rest most be carry over. Can’t use data. Help</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D5EB4A20-428A-4C4A-950B-05632ED49CAA.png" style="width: 1125px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/128428iDB374086094C3F80/image-size/medium?v=v2&amp;px=400" role="button" title="D5EB4A20-428A-4C4A-950B-05632ED49CAA.png" alt="D5EB4A20-428A-4C4A-950B-05632ED49CAA.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EA23E83A-63E3-4DD6-BF7B-C915D045163F.png" style="width: 1125px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/128429i01B3447DDF9C6BCC/image-size/medium?v=v2&amp;px=400" role="button" title="EA23E83A-63E3-4DD6-BF7B-C915D045163F.png" alt="EA23E83A-63E3-4DD6-BF7B-C915D045163F.png" /></span></P><P> </P><P>&nbsp;</P> Wed, 12 Jun 2024 21:42:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215487#M839786 tonyfreake 2024-06-12T21:42:45Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215521#M839805 <P>hey&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293180">@tonyfreake</a>,&nbsp;can you check your phone settings to see if you have a data limit set that is restricting more data to be used, this could be your issue</P> Wed, 12 Jun 2024 21:22:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215521#M839805 eddieO 2024-06-12T21:22:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215524#M839808 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293180">@tonyfreake</a>&nbsp;, did you do a plan downgrade recently?&nbsp; I am wondering if the remaining add-on data, particularly loyalty bonus data is current.&nbsp; It would make no sense that your data would suddenly stop like this.&nbsp; Try clearing app cache and rechecking the data remaining.&nbsp;&nbsp;</P> Wed, 12 Jun 2024 21:24:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1215524#M839808 will13am 2024-06-12T21:24:57Z