topic Re: Picture text won't send in Get Support

Picture text won't send

jp2 — Tue, 04 Jan 2022 21:03:53 GMT

When I try to send a picture text is says waiting for service but I have 3 bars. I can send/receive normal texts, make/receive calls, and use data with less signal?

Re: Picture text won't send

MoreYummy — Mon, 09 Apr 2018 10:02:39 GMT

Have you setup your apn on public mobile network properly?

Does your data work on public mobile network?

Does incoming picture message work?

Picture message relies on data.

Re: Picture text won't send

smp99 — Mon, 09 Apr 2018 12:23:17 GMT

To be clear, data needs to be enabled and APN settings have to be entered properly. But sending pictures via SMS does not use any data and you do not require a data plan or data add-on.

Re: Picture text won't send

jp2 — Mon, 09 Apr 2018 13:38:44 GMT

Yes APN is correct, data works fine, and i can receive picture texts

Re: Picture text won't send

GreatCanadian — Mon, 09 Apr 2018 14:40:03 GMT

Check the MMSC APN setting again to be sure. Check closely for spelling:

http://aliasredirect.net/proxy/mb/mmsc

Re: Picture text won't send

Luddite — Mon, 09 Apr 2018 15:03:30 GMT

@jp2 For more detailed help tell us the make/model of your phone.

Re: Picture text won't send

Acekiller — Mon, 09 Apr 2018 17:41:06 GMT

may need a factory reset. a lot of the LG's needed to do a reset to work properly.

Re: Picture text won't send

jp2 — Mon, 09 Apr 2018 23:49:37 GMT

I had a capital in the MMSC by accident.

Thanks

Re: Picture text won't send

GreatCanadian — Mon, 09 Apr 2018 23:54:10 GMT

Awesome, glad you got it working .