topic Re: Country region problem in Get Support

Country region problem

Virk18 — Wed, 12 Jun 2024 18:43:18 GMT

Hello, I am from India and i activated my esim with public mobile but the thing is i am not able to change the region. It says if you have any recent subscription cancel those and i cancelled my apple music but still i am not able to change the region because of that i am not able to download the public mobile app. Please help me I need this urgently

Re: Country region problem

hTideGnow — Wed, 12 Jun 2024 16:37:51 GMT

HI @Virk18

the region settings is set on your App Store. if you are in Canada now and decide to stay here and ok to change, go to Settings on your phone to make the change

Go to Settings, tap your name and then Media & Puchase, tap View Account, Tap Country/Region and make change there

Re: Country region problem

Chalupa_Batman — Wed, 12 Jun 2024 17:03:08 GMT

Have you tried using a VPN and picking a Canadian IP address?