topic Re: Payment charge in Get Support

Payment charge

Oskar12 — Wed, 12 Jun 2024 02:56:56 GMT

Why I don't get discount with autopsy and loyalty programs

Re: Payment charge

computergeek541 — Wed, 12 Jun 2024 03:00:11 GMT

@Oskar12 wrote:
Why I don't get discount with autopsy and loyalty programs

Sorry, but there is no discount given for using autopay. There is also no lnoger any loyalty credit given every 30 days.

Re: Payment charge

golfball — Wed, 12 Jun 2024 03:14:09 GMT

Public Mobile has discontinued their old rewards program so you will no longer be receiving those rewards. You will be receiving the new points-based rewards instead which will need to be redeemed manually. For more information take a look at this help article about the change: https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

Re: Payment charge

BKNS27 — Wed, 12 Jun 2024 03:20:21 GMT

@Oskar12

I guess you forgot about the notice from PM in March about the switch from the Legacy Rewards to the Points Rewards.

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Program/td-p/1154856

Re: Payment charge

Phil_Adelphus — Wed, 12 Jun 2024 09:31:35 GMT

@Oskar12 Unless you are on the old $15 plan there are some new plans available in your account when you log in that could lower your payments again. For example $19 for 1GB of data replaces the old $25 plan but at higher speed.