topic Re: Switching Plans in Get Support

Switching Plans

Bebet — Tue, 11 Jun 2024 02:51:50 GMT

Hello. I want to switch plans (downgrade) for a few months (Plan $15) until I use up all my free data of 240+GB. Anyone here who have done the same? And did you get the same 5G download speeds ? TIA

Re: Switching Plans

will13am — Tue, 11 Jun 2024 01:05:07 GMT

@Bebet , if you downgrade your plan, that bonus data will disappear immediately. The condition for keeping that data available for 150 days requires you to stay on the existing plan.

Re: Switching Plans

BKNS27 — Tue, 11 Jun 2024 01:07:00 GMT

@Bebet

I wouldn’t do it because if you downgrade your plan. You will lose the 250gb of data.

Re: Switching Plans

Dunkman — Tue, 11 Jun 2024 01:11:33 GMT

@Bebet

Also, the $15 plan is not available for exiting customers anymore. $15 plan is only available for new activations.

Re: Switching Plans

EB0 — Tue, 11 Jun 2024 01:14:21 GMT

There is no longer $15 plan for existing customers, the lowest plan is $19, which you could lose 240 GB free data.

some customer downgraded to $29 plan and still have their 240GB free data.

Re: Switching Plans

Bebet — Tue, 11 Jun 2024 02:03:59 GMT

Thanks. Very helpful 👍 I didn't know that.

Re: Switching Plans

Bebet — Tue, 11 Jun 2024 02:06:33 GMT

Thanks for mentioning it. Too bad only too many rewards that will go to waste ☹️