topic Re: Sim card not received in Get Support

Sim card not received

Ducktape1 — Mon, 10 Jun 2024 21:33:13 GMT

After a week I am still waiting for my SIM card to arrive by mail.

Any ideal what is the hold-up?

will13am — Mon, 10 Jun 2024 17:44:13 GMT

@Ducktape1 , unfortunately the SIM card fulfilment time can be quite extended, upwards of a couple of weeks.

Meow — Mon, 10 Jun 2024 18:44:29 GMT

Up to 10 business day. Some get it later, some do not get it at all. If you do not get it within 3 weeks ask agent for replacement (open ticket).

Ducktape1 — Mon, 10 Jun 2024 18:49:56 GMT

Hi all,

I would not have ordered the SIM if I was told of this delay.

No problem, I will change supplier.

Ducktape

No p