topic Re: Maintenance of ALL services? in Get Support

Maintenance of ALL services?

Mirkka — Mon, 10 Jun 2024 09:20:46 GMT

Hi,

So website and app are both telling me that the website and apps are down for maintenance.

Asked chatbot when this would be completed. It claimed there is not maintenance scheduled.

Tried to *611 .... nothing happened...

Just looking to pay / upload the difference of my bill to get my service reactivated.

First time in my five years of using this service that I have had an issue.

Anyone else experiencing issues right now?

Thanks

HALIMACS — Mon, 10 Jun 2024 09:36:17 GMT

Yup, there doing maintenance, @Mirkka

This is something that usually is completed by 8/9 a.m.

Mirkka — Mon, 10 Jun 2024 09:38:42 GMT

Thank you for very much for a speedy response. I will try again later at your suggested time frame.

Have a most awesome day! 🙂

HALIMACS — Mon, 10 Jun 2024 12:41:10 GMT

Self-serve is back up and running, FYI