topic Re: Login in Get Support

Login

Pamr57 — Sun, 09 Jun 2024 16:48:43 GMT

Do I have to have a confirmation code every time I login? Even if I’ve indicated the device is trusted?

Re: Login

hTideGnow — Sun, 09 Jun 2024 16:50:40 GMT

the trusted device supposed works well. It works for me

but some people have prople because they use browser with the option to clear cache one exit. For trusted device to work , you need to use cache and not delete it

Re: Login

will13am — Sun, 09 Jun 2024 17:15:18 GMT

I find the trusted device option to be somewhat unreliable. I don't clear cache for the site but from time to time, I am required to redo the trusted device setting.

Re: Login

BKNS27 — Sun, 09 Jun 2024 17:39:21 GMT

@Pamr57

Yes, it works without confirming the 2FA code every time on the PM app but it is finicky on this Community when connected to public wifi.