topic Re: Bonus text message in Get Support

Bonus text message

Michgvs1 — Sun, 09 Jun 2024 00:04:57 GMT

Why didn’t I get this?

Re: Bonus text message

will13am — Sun, 09 Jun 2024 00:07:27 GMT

@Michgvs1 , you received this because you were on the legacy reward program and was moved over to the points reward program.

Re: Bonus text message

Phil_Adelphus — Sun, 09 Jun 2024 00:10:56 GMT

@Michgvs1 Why didn’t I get this?

Do you mean why didn't you get the bonus, or why didn't you get the message? Were you a public mobile customer before early 2022? If not you don't get the bonus. If you were and were promised the bonus but didn't receive it then you'd need to contact customer service, submit a ticket at the chat icon bottom right of this page

Re: Bonus text message

Rastin — Sun, 09 Jun 2024 00:12:20 GMT

That was a bonus given to people on the old Loyalty rewards program. If you were not on it and just on the point program you would not get it.

Re: Bonus text message

computergeek541 — Sun, 09 Jun 2024 00:39:06 GMT