topic Re: Data in Get Support

Data

Nick_888 — Fri, 07 Jun 2024 19:41:58 GMT

My data usage issue is coming from PM.I pay for 40GB and it keeps showing 2GB with a Data warning.

Re: Data

computergeek541 — Fri, 07 Jun 2024 19:44:12 GMT

@Nick_888 wrote:
My data usage issue is coming from PM.I pay for 40GB and it keeps showing 2GB with a Data warning.

Is this a data warning before provided by your phone? On some Android devices, there is a default to warn customers after using 2GB, but data use continues past that unless a data consumption limit is set. That type of message isn't being sent by Public Mobile, but rather by the device. The warning can be turned off or set to any desired data usage amount.

Re: Data

Nick_888 — Fri, 07 Jun 2024 20:39:27 GMT

Thank you!

Re: Data

Sana_ — Fri, 07 Jun 2024 21:19:23 GMT

https://myaccount.publicmobile.ca/
or login in app
try loging in your account to check your actual data usage and remaining data, and subscription details