topic Increased bill in Get Support

Increased bill

KJ7 — Fri, 07 Jun 2024 16:07:45 GMT

Hi, same with me, paying a little over $12, now last month and current is $16.95?? have no idea why?

Re: Increased bill

hTideGnow — Fri, 07 Jun 2024 16:08:26 GMT

you were wondering where the autopay/loyalty discount/friend rewards gone? PM has ended that old system and moved everyone to the new Public Points!!

So, now you have to pay full price first and PM will give you back points after. Instead of loyalty rewards monthly, you get 10 points per year on your anniversary date with Public Mobile. Instead of $2 autopay discount, you get 5% of your plan in points.

And the points are useful to reduce the bill. After you got 15+ points, you will go to rewards site to redeem 15 points for $15 bill credit

Re: Increased bill

KJ7 — Fri, 07 Jun 2024 16:13:31 GMT

well that kinda sucks - I prefered the $2 drop per year - was all the way down to $12 ish now back to $17. and how does new work take over a year to save $15??

Re: Increased bill

hTideGnow — Fri, 07 Jun 2024 16:18:11 GMT

hi @KJ7 yes, if you don't have friends referrals, you will earn $19 savings a year.

Re: Increased bill

BKNS27 — Fri, 07 Jun 2024 16:50:25 GMT

@KJ7

Assuming you have 1 referral and your Loyalty annual date is coming up. It actually will take you about 3 months.

10 points for loyalty + (1 point/monthx3)referral + (3x(.05x$15)) = 15.25 points.

If annual dates in not coming with 3 months then it will take about 9 months.