topic Re: Is it possible to activate the sim card without using a qr code? in Get Support

Is it possible to activate the sim card without using a qr code?

Garnabby — Fri, 07 Jun 2024 00:42:25 GMT

I don't have another phone to scan a qr code, let alone know how to do so.

So, is there a manual way, with a link, to set up the sim card?

Thank you for any help.

Re: Is it possible to activate the sim card without using a qr code?

BKNS27 — Fri, 07 Jun 2024 00:54:25 GMT

@Garnabby

Please note you need to activate a SIM on the PM app on your phone.

The QR code is for activating an eSIM if your phone is eSIM compatible on newer phones.

What is the make and model of your phone?

Re: Is it possible to activate the sim card without using a qr code?

hTideGnow — Fri, 07 Jun 2024 00:56:33 GMT

hi @Garnabby

only two ways to install,

1. use QR code as you said

2. use Public Mobile App and the app will install everything for you

Yes, for some carriers, you might be able to manually add it, but not with Public Mobile

Re: Is it possible to activate the sim card without using a qr code?

Garnabby — Fri, 07 Jun 2024 01:05:39 GMT

@BKNS27Thanks.

About six years ago, my partner used an Alcatel Onetouch phone on PM. I'm not sure that it's a 2 or 3 G phone. I still have that phone, but, I, likely, will have to buy a new one. Something cheap to get by for simple phone calls.

I'm a Luddite when it comes to this stuff, but, patient enough to work through it.

Re: Is it possible to activate the sim card without using a qr code?

hTideGnow — Fri, 07 Jun 2024 01:15:10 GMT

@Garnabby

do a old style flip phone is ok?

something like this?

https://www.telus.com/en/mobility/phones/zte-cymbal-2

Re: Is it possible to activate the sim card without using a qr code?

EB0 — Fri, 07 Jun 2024 01:19:35 GMT

I think public mobile is sending QT in the activation emails, so, open the email in your computer, and scan the QR code using your phone

Re: Is it possible to activate the sim card without using a qr code?

BKNS27 — Fri, 07 Jun 2024 01:22:04 GMT

@Garnabby

If it is a 2G and 3G phone. You should consider get a new phone soon before 3G will be decommissioned in 2025.

I would suggest the Samsung A03S from Staples or Moto G Play from Costco. Both are under $150.

Re: Is it possible to activate the sim card without using a qr code?

Garnabby — Fri, 07 Jun 2024 01:48:26 GMT

Acaltel Onetouch

Model A392A

Re: Is it possible to activate the sim card without using a qr code?

Garnabby — Fri, 07 Jun 2024 02:32:16 GMT

Okay, I will jump in with the $15 plan, and, then, try to figure things out from there.

Re: Is it possible to activate the sim card without using a qr code?

Garnabby — Fri, 07 Jun 2024 05:14:29 GMT

@hTideGnow

Do I "use Public Mobile App and the app will install everything for you" with the phone that I want to use with PM?

Re: Is it possible to activate the sim card without using a qr code?

Garnabby — Fri, 07 Jun 2024 13:02:58 GMT

On second thought, I better move slowly with this thing, order only the sim card.

Re: Is it possible to activate the sim card without using a qr code?

hTideGnow — Fri, 07 Jun 2024 15:50:26 GMT

hi @Garnabby yes, if you want eSIM, install the app on the phone you want the esim there