Referrals

TimC — Thu, 06 Jun 2024 18:51:24 GMT

I have just referred a friend who activated her plan yesterday but still have not received notifications on getting referral points. Who can help me check it out? I just want to make sure the referral code has been accepted and validated

Tim

Re: Referrals

hTideGnow — Thu, 06 Jun 2024 18:53:21 GMT

hi @TimC

you can check if you get any text from PM

but your friend should see a $10 credit on My Account within 72 hours. Wait 2 more days, ask your friend to check My Account, Available Funds

if he does not get it , then ask him to open a ticket for both of you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, then submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Referrals in Get Support

Referrals

Re: Referrals