topic No network in Get Support

No network

Inder_ — Thu, 06 Jun 2024 18:01:46 GMT

Plz no network?I just port a number from another provider yesterday till no signal

Re: No network

hTideGnow — Thu, 06 Jun 2024 18:05:20 GMT

hi @Inder_

you account not properly setup , you will need help from support agent. Please message them using the link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: No network

eddieO — Thu, 06 Jun 2024 18:05:39 GMT

Did you reply yes to the text message front your old provider for transferring your number? Have you tested your old SIM card to confirm you can no longer call out our receive calls?