topic Re: PM app in Get Support

PM app

jp2 — Tue, 04 Jan 2022 21:03:24 GMT

I think it would be nice if public mobile had an app for account info and changes. Also for this community

What do you guys think?

Re: PM app

MoreYummy — Sun, 08 Apr 2018 04:45:57 GMT

Of course, it is nice to have something like that.

Doubt they will make one soon. There are lots of stuff they havent finished for long time.

Re: PM app

Someone_here — Sun, 08 Apr 2018 04:54:57 GMT

I don't really see what I would use it for... Self-serve isn't something you need to access on the fly many times a day... Nevertheless, if I really need access to self-service, I can just access it with my phone browser and zoom on whatever I want to see.

The only use I could see to an app would be to track minutes add-on and data usage, but my phone can do it with a good enough level of accuracy, and then if I want the real numbers, again, I can access my self-serve anyways and it's not hard at all.

I don't need PM money to be invested (and therefore a possible increase in plan prices on the long run) to have an app that would not be mostly useless anyways... Well, in my opinion at least 😉

Re: PM app

jp2 — Sun, 08 Apr 2018 05:25:29 GMT

Ya I guess the website has a fairly good mobile version. Definitely don't want price increases.

I would definitely rather get push notification for the forum than emails though

Re: PM app

computergeek541 — Sun, 08 Apr 2018 05:36:07 GMT

I've always considered these carrier account apps to be next to useless. They are often just an exact copy of the carrier's mobile version of the website which can be already be accessed from any web browser. In those cases, the app provides nothing much more than a shortcut to the website. People can do that themselves by using the browser's bookmark feature.

Re: PM app

DylanM — Sun, 08 Apr 2018 05:55:50 GMT

I agree there should be an app, for basic stuff like checking remaining data, & billing.
Including access to the community forum on the app would be an extra bonus but not needed I feel.

The thing is this shouldn't be allot of work.
Public Mobile is owned by Telus... I never been with Telus but I assume they already have an app that does exactly that for their Telus customers.
All they would need to do is re skin it to say public mobile, and well change it to gain information from this system.

But I got no clue how good the Telus app is, as computergeek541 said it might just be the website pasted into an app.

But honestly I think this would be very simple to do.
But I wouldn't hold my breath.

Re: PM app

will13am — Sun, 08 Apr 2018 14:23:53 GMT

This feature has been discussed a lot when there was a labs forum. I don't see this happening.

Re: PM app

jp2 — Sun, 08 Apr 2018 14:24:57 GMT

I'm new to PM don't know about the lab

Re: PM app

srlawren — Sun, 08 Apr 2018 22:54:50 GMT

@jp2 if you're using an Android device, you could us Hermit Lite Apps to create an app wrapper around the web site. Here's some more info on that:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Very-Partial-workaround-for-lack-of-PM-Mobile-App-on-Android/m-p/128616#M10040

Re: PM app

fsm7268 — Mon, 09 Apr 2018 01:38:46 GMT

good point

Re: PM app

jp2 — Mon, 09 Apr 2018 02:03:31 GMT

Thanks, I'll have to try this

Re: PM app

stonechucker — Mon, 09 Apr 2018 14:28:49 GMT

I remember a lot of discussion about this. Koodo (a sister company) took away their app, citing online forum was better than the app they had available.

If Koodo took their's away, I really don't expect one ever to come to PM either.

Re: PM app

denkom — Thu, 12 Apr 2018 23:16:10 GMT

Unlikely to ever happen...but I agree would be so nice to have.

Re: PM app

brent_liza — Sat, 14 Apr 2018 01:59:04 GMT

I know that it isn't as good as an app but a suggestion. With the iphone i am able to go to the website https://selfserve.publicmobile.ca and add to my home screen. I remain signed in and this is just like an app for me.

Re: PM app

lanlin — Wed, 18 Jul 2018 23:21:50 GMT

Shouldn’t be too hard to have one.

Re: PM app

srlawren — Thu, 19 Jul 2018 19:00:34 GMT

@lanlin wrote:
Shouldn’t be too hard to have one.

@lanlin regardless, they don't.