topic Re: How to get referral credit after using referral code in Get Support

How to get referral credit after using referral code

Parents2024 — Thu, 06 Jun 2024 01:14:36 GMT

Hi,

I used my partner’s referral code to sign up for Public mobile. I was supposed to get $10 credit for signing up using the referral code, which I never got.

How do I go about getting this referral credit now?

Re: How to get referral credit after using referral code

Chalupa_Batman — Wed, 05 Jun 2024 22:59:24 GMT

Hey @Parents2024

It takes up to 72 hours to show on your account. If it's been more than 72 hours, please create a ticket.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.

Re: How to get referral credit after using referral code

Parents2024 — Wed, 05 Jun 2024 23:10:56 GMT

Thank you for your response. It has been more than 72 hours. I have created a ticket. I hope an agent will resolve it soon.