topic Re: Verification texts not received in Get Support

Verification texts not received

Jedi1 — Tue, 04 Jun 2024 17:56:15 GMT

Both my husband and I are not receiving verification texts this morning from several different services including PM. I had to request it by e-mail to log in here. I have not had this issue before. Is anyone else experiencing the same?

Re: Verification texts not received

computergeek541 — Tue, 04 Jun 2024 17:56:04 GMT

@Jedi1 wrote:
Both my husband and I are not receiving verification texts this morning from several different services including PM. I had to request it by e-mail to log in here. I have not had this issue before. Is anyone else experiencing the same?

I can confirm that 2FA to text message isn't working. I believe that the code being sent through phone isn't working either. I've had someone else tell me to this issue too. I also had to have the code sent to e-mail.

Re: Verification texts not received

Stefan1337 — Tue, 04 Jun 2024 17:56:36 GMT

Yes it happened to me too. Issue should be resolved soon. In the meantime you can click on "Didnt get code?" And select to get it by email or voice , those work.

Re: Verification texts not received

Terryscell — Tue, 04 Jun 2024 18:02:19 GMT

I am having the same issue, also had to use email.

Re: Verification texts not received

sandner_m — Tue, 04 Jun 2024 18:42:00 GMT

Same happening to me and my wife. I have a ticket in, still waiting for a response from PM...waiting - waiting....

Re: Verification texts not received

computergeek541 — Tue, 04 Jun 2024 18:53:28 GMT

The Ever Safe 2FA codes sent to SMS text message are working once again.

Re: Verification texts not received

Jedi1 — Wed, 05 Jun 2024 01:33:10 GMT

Just to update that everything started working as noted by @computergeek541