topic I hate Canada Post in Get Support

I hate Canada Post

piggykiller — Tue, 04 Jan 2022 21:03:16 GMT

Sim card is delivered by canada post so slow. The card is ordered on Oct 24 and recieved today. beside that, Canada Post fakes the delivery record. my mail box is checked everyday.

further I hope PM could provide the tracking no. for the shipping.

2016/10/27	12:41	UNIONVILLE, ON	Delivered to community mailbox or parcel locker
2016/10/27	11:00	UNIONVILLE, ON	Item out for delivery
2016/10/27	08:18	UNIONVILLE, ON	Item processed
2016/10/26	18:29	MISSISSAUGA, ON	Item processed
2016/10/26	18:28	MISSISSAUGA, ON	Shipment picked up by Canada Post
2016/10/26			Electronic information submitted by shipper.

Re: I hate Canada Post

nishufan — Tue, 01 Nov 2016 02:33:40 GMT

I order some new SIM card for my friends on Oct 27. I assumed that I will receive it on Nov 3 based on your experience.

Re: I hate Canada Post

ute1978 — Tue, 01 Nov 2016 12:14:34 GMT

I'm sorry, you call 1 day delivery slow?

Re: I hate Canada Post

CaNuCk07 — Tue, 01 Nov 2016 13:19:09 GMT

I'm super confused, it was ordered on teh 24th, shipped on 26, received 27? From Canada post standpoint, thats a pretty quick turnaround. Unless i'm missing something.....

Re: I hate Canada Post

sportymi — Tue, 01 Nov 2016 13:54:19 GMT

Picked up 18:28 and delivered by next day 12:41, that's just half a day, what are you complaning about? And how did you track this without a tracking number?

Re: I hate Canada Post

Sameer — Tue, 01 Nov 2016 13:58:34 GMT

You ordered on a monday. It looks like it took 1-2 days for PM to process the order. Once it was shipped, it took a day to deliver, which is expected (1-2 business days).

From the look of it, you are complaining that you never received it in your mailbox. Can you doublecheck your mailing address to confirm it.

And then visit the local Canada post branch to see if they have any packages for you.

And how did you track that info without a tracking number?

Re: I hate Canada Post

Jonavin — Tue, 01 Nov 2016 14:51:49 GMT

He proabbly did not get it that day it says it's delivered. I've had more than one instance where the carrier (whether that's Canada Post or Dynamex or some other 3rd party) update their status as delivered but you never get the package until the next day. This is their way of cheating because they are being evaluated for their perfromance, so people cheap the system.

Re: I hate Canada Post

Sameer — Tue, 01 Nov 2016 14:53:32 GMT

@Jonavin good point. Totally possible.

Re: I hate Canada Post

Jonavin — Tue, 01 Nov 2016 14:59:41 GMT

Not only possible but it definitely happens. I've got some free stuff from Amazon this week because the carrier said it was delivered or some other BS excuse. It wasn't Amazon's fault (carrier issue) but they honoured their delivery guarantee; refund my purchase and still delivered the product the next day. Ok, it was only worth $12, but it's a nice gesture.

Re: I hate Canada Post

WearySky — Tue, 01 Nov 2016 17:21:52 GMT

Was there a tracking number on your package? I didn't think to check mine when my package arrived. I don't think they faked anything - I'm guessing your mail carrier assumed it was delivered into your community mailbox (since they went out with it in the morning, and didn't come back with it at night), but forgot to actually put it in (for whatever reason - fell onto the floor of their mail truck, etc). Shrug, any system run by humans is going to have human errors like this every once in a while. Until the robot overlords take over, it's the kind of thing we pretty much just have to live with.