topic Re: iMessage Not Working in Get Support

iMessage Not Working

nilofarkhan — Sun, 09 Jun 2024 14:50:54 GMT

I recently signed up with an esim and ported over my number from Rogers. I have full functionality with my old Rogers number, except for iMessage.

When I go settings -> cellular -> sim, it shows the number that was initially assigned to the esim before I was able to port over my old number. And in the iMessage settings this new number is the only option populating, not my old Rogers numbers

Re: iMessage Not Working

hTideGnow — Tue, 04 Jun 2024 20:48:16 GMT

hi @nilofarkhan but you receive inbound calls to your phone number, right??

go to settings of iMessage , remove the phone number first. Reboot the phone. Go back to the settings and this time add back the proper number

Re: iMessage Not Working

nilofarkhan — Tue, 04 Jun 2024 21:08:20 GMT

Rebooted the phone, the new number was still showing as the default option in iMessage settings however when I selected it, it auto adjusted to my old ported over number! Issue resolved