topic Deleted. in Get Support

Deleted.

Blinkeek — Sat, 15 Jun 2024 22:27:17 GMT

Deleted.

Re: New Smartphone, New SIM vs. Plan Under Existing Account

hTideGnow — Tue, 04 Jun 2024 17:27:29 GMT

you can submit by direct message and ask agent to help to update the sim card number (to your old account)
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

or if you like to try login, click Didn't receive code on the security code page and then see if send email is an option

Re: New Smartphone, New SIM vs. Plan Under Existing Account

Rastin — Tue, 04 Jun 2024 17:33:02 GMT

You can get code sent to email. Under where you enter code select did not getcode an sent to email. As for new phone just take card out of old phone and put in and it will work you will just need to go through the phone setup.

If you can't get the card from the old phone you can use a new card as long a it was never used. Just download the app and o think it under account ans select something like add sim or change sim

Re: New Smartphone, New SIM vs. Plan Under Existing Account

Blinkeek — Sat, 15 Jun 2024 22:27:07 GMT

Deleted.