topic 90-Day subscription Plan in Get Support

90-Day subscription Plan

Mobilemember — Tue, 04 Jun 2024 16:09:57 GMT

I just signed up for $34 50Gig USA-Can plan but was looking to subscribe for 90-days but did not see the option. Does anyone know how to subscribe for 90 days vs default 30 days? When switching to this plan I was never presented with a 90-day option - only the 30-day.

Re: 90-Day subscription Plan

Sansan — Tue, 04 Jun 2024 16:22:01 GMT

@Mobilemember at this time there is no option for 90 day plans with this offer.

Re: 90-Day subscription Plan

Mobilemember — Wed, 05 Jun 2024 13:27:19 GMT

Thanks for this info, much appreciated. I have asked the marketing group to add to the tag line indicating "lower fees for 90-day subscription" to indicate what plan(s) this applies to, and as of today, its only the $21 plan.

Re: 90-Day subscription Plan

Sansan — Wed, 05 Jun 2024 17:52:06 GMT

@Mobilemember hi, that's a great idea, its been asked for years now still nothing....

Re: 90-Day subscription Plan

Clapodie — Fri, 05 Jul 2024 13:57:09 GMT

would be so nice if they would make clear!

So often I waste so much time on this app bc it just does not provide enough information!

Re: 90-Day subscription Plan

markmitsu — Wed, 16 Oct 2024 18:33:46 GMT

It would be on certain plans it seems . I can’t even see the promo anymore

Re: Where are the 90 day plans?

eddieO — Fri, 18 Oct 2024 13:47:52 GMT

@eyes, we haven't seen the 90 day plans in a while, at least not in Ontario so I can't speak to other provinces. As for the 3rd month free, as long as your plan has stayed active for the 2 months prior you should automatically get the 3rd month free. After the 3rd month your credit card will be charged again going forward (like monthly plan) so the free month is a one time thing, not a reoccurring thing every 3rd month

Re: Where are the 90 day plans?

hTideGnow — Fri, 18 Oct 2024 13:55:39 GMT

HI @eyes

if you still have a My Account access, just login My Account, go to Change Subscription and they are there

Re: Upgrading my plan.

hTideGnow — Fri, 18 Oct 2024 14:00:09 GMT

HI @eyes

the $15 plan is no longer available for existing customers. So, you won't get to go back to $15 plan if you change

Re: Where are the 90 day plans?

softech — Fri, 18 Oct 2024 14:11:23 GMT

@eyes

90 days plan option is available for everyone who see the 30 days plan equivalents

if you have $15 plan now you are certainly you got those. Can you post us a screenshot of all the plan you see on your Change Subscription page?

Check this post and screenshot

https://productioncommunity.publicmobile.ca/t5/Get-Support/Lower-dollar-plan-verification/td-p/1263765

Re: Where are the 90 day plans?

hTideGnow — Fri, 18 Oct 2024 14:10:19 GMT

HI @eyes why plan option you have? you should get the $23 plan and there is a line about 90 days price. Similarly for the $20 plan, and the $45 plan

Re: Where are the 90 day plans?

softech — Fri, 18 Oct 2024 14:15:06 GMT

@eyes

downgrade is allowed, but not all plans available for everyone to downgrade to. I have so many choices to downgrade on My Account, but again, not all plans are available for me to downgrade to

$15 plan is not available to change to for anyone, it is a exclusive new activation plan for Quebec subscribers, so you won't have option to downgrade back to the $15 plan.

if you don't see the 90 days options, please post the screenshots of all the plans you see on your Change Subscription page

Re: Where are the 90 day plans?

hTideGnow — Fri, 18 Oct 2024 14:25:17 GMT

HI @eyes

happy that it helps and issues are clarified

Remember to use Change on Renewal option to avoid wasting unnecessary money