topic Re: Why does my $15 plan not include unlimited Canada wide minutes like the advertised $15 plan? in Get Support

Why does my $15 plan not include unlimited Canada wide minutes like the advertised $15 plan?

2greenthumbs — Tue, 04 Jun 2024 02:44:37 GMT

I have been with Public Mobile for years on the $15 plan which has included 100 Canada wide minutes. However, the website lists the $15 plan as having *unlimited* Canada wide minutes. Why am I limited to only 100 Canada wide minutes, instead of obtaining unlimited Canada wide minutes?

Re: Why does my $15 plan not include unlimited Canada wide minutes like the advertised $15 plan?

computergeek541 — Tue, 04 Jun 2024 02:48:22 GMT

@2greenthumbs wrote:
I have been with Public Mobile for years on the $15 plan which has included 100 Canada wide minutes. However, the website lists the $15 plan as having *unlimited* Canada wide minutes. Why am I limited to only 100 Canada wide minutes, instead of obtaining unlimited Canada wide minutes?

Your plan has not changed. The one in the picture is a different plan. Unfortunately, the $15 plan with unlimited calling is only available to new cusotmers.

Re: Why does my $15 plan not include unlimited Canada wide minutes like the advertised $15 plan?

DennyCrane — Tue, 04 Jun 2024 05:02:12 GMT

Also to note, the new $15 plan does not include any data, whereas your version comes with 250MB of data.

Re: Why does my $15 plan not include unlimited Canada wide minutes like the advertised $15 plan?

Imasku46 — Tue, 04 Jun 2024 11:20:56 GMT

I hope the old $15.00 plan with the 250mg data stays the same, which I have had since joining Public Mobile. If we are forced to the new $15.00 plan, with no data I will move to No Name Mobile.

Re: Why does my $15 plan not include unlimited Canada wide minutes like the advertised $15 plan?

LT_2 — Tue, 04 Jun 2024 13:01:13 GMT

Your current subscription will not change unless you switch to a different plan yourself.