topic returning customer in Get Support

returning customer

blakes — Tue, 04 Jun 2024 02:50:00 GMT

How do I switch back to Publicmobile?

Re: returning customer

computergeek541 — Tue, 04 Jun 2024 02:50:16 GMT

@blakes wrote:
How do I switch back to Publicmobile?

The process is the same as if you've never been a customer. To sign up, you'll need to download the Public Mobiel app. You'd be considered a brand new customer.

Re: returning customer

BKNS27 — Tue, 04 Jun 2024 08:21:44 GMT

@blakes

Just download the PM app.

Create a new account, choose a plan and whether you want the free SIM or eSIM ( only if your phone is eSIM compatible).

If you choose a SIM, activate it on the PM app when you get your SIM.

If you are porting back your number. Leave the old SIM in your phone and wait for the text confirming with YES you are porting your number back.

Once the old SIM stops working, power off the phone and switch to tge PM SIM.