topic Changing plans in Get Support

Changing plans

RMCmama1 — Tue, 04 Jun 2024 01:23:46 GMT

I am thinking of changing my current plan to one woth more data.

My question is, what happens to the bonus data and my international minutes that I have on my account. Will it still be there or will I lose it?

TIA

Re: Changing plans

BKNS27 — Tue, 04 Jun 2024 01:27:17 GMT

@RMCmama1

You are OK, the More is Merrier bonus and the switch to the Points Rewards will move over to your new plan if you upgrade the plan.

You will lose the switch points only if you downgrade your plan.

Re: Changing plans

Chalupa_Batman — Tue, 04 Jun 2024 01:34:05 GMT

Hey @RMCmama1

Any of the Christmas gifts you got will stay. If you got bonus loyalty data, you will keep it as long as you upgrade your plan. Just know this, do NOT change it for right now. Change it for the "renewal date" that way you don't lose any money you've already paid. Make sense?

Re: Changing plans

RMCmama1 — Tue, 04 Jun 2024 01:40:18 GMT

Thank you 😊

Re: Changing plans

softech — Mon, 08 Jul 2024 02:24:52 GMT