topic Login Disabled in Get Support

Login Disabled

alexander — Tue, 04 Jan 2022 21:03:08 GMT

I have an account which I never used because despite multiple tries, and diligent entering of my credit card info, I could not get credit card payments to work. At the time I preferred not to use vouchers. I would like to give public mobile another try and just use vouchers. When I try to log in i get the error:

"Sorry ,your login has been disabled. Please visit the online Community at publicmobile.ca/community for assistance."

Is it possible to have my login activated again?

Re: Login Disabled

meekju1339 — Mon, 31 Oct 2016 23:25:36 GMT

This same thing happened to me. It was because my account was disabled for more then 90 days. This is most definitely your issue. Just make a new account and you will be good to go. Also you cannot use an old sim if its been deactivated for more than 90 days.

Re: Login Disabled

surrey — Mon, 31 Oct 2016 23:23:25 GMT

^Depending on how long it's been, Your number is most likely Disconnected