topic Re: over bill payment in Get Support

over bill payment

TeeTee1 — Mon, 03 Jun 2024 15:53:54 GMT

Why would my bill go from $22.40 up to $28.00 on May 3 auto pay. Plus it used to come out on the 14th. All I did was accept the free extra GB of data for 150 days. Time to change maybe...

Re: over bill payment

Meow — Mon, 03 Jun 2024 15:58:19 GMT

Because there is NO more monetary rewards. We are all switched to Points.

So no more loyalty credit and no more autopay credit.
Now you will get 1 point for each referral, 10 points at anniversary and 5% off in points from your bill. Points you have manually to convert to $ when you collect at least 15 and apply to your bill.

Re: over bill payment

BKNS27 — Mon, 03 Jun 2024 16:00:53 GMT

@TeeTee1

You are probably aware that there was a change from the Legacy Rewards to the Points Reward…reason for the bonus data for 150 days.

Let us know which carrier has a better deal than PM with the Rewards discount.

Re: over bill payment

hairbag1 — Mon, 03 Jun 2024 16:13:22 GMT

@TeeTee1

here's a bit of reading that might clear things up for you...PM did give us all a warning that this change was coming.

https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

Re: over bill payment

Phil_Adelphus — Mon, 03 Jun 2024 16:37:57 GMT

@TeeTee1 It sounds like you may be on the $25 plan, so before leaving you might want to log in to your account and check out the offers there that aren't on the advertised Shop page. For $19 you can get the same 1GB data but at 4G speed and then your future points can be used for bill credits in increments of $15 (or buy add ons starting at 5 points).

As for the renewal date change, Public Mobile plans are 30 days (or 90 for certain plans) and not one month so you lose a day every so often.