topic Re: How to issue a ticket? in Get Support

How to issue a ticket?

truckster — Mon, 03 Jun 2024 14:10:36 GMT

How to file a complaint

Re: How to issue a ticket?

hTideGnow — Mon, 03 Jun 2024 14:12:57 GMT

what kind of help you need? maybe you can share here ?

To submit a ticket with CS Agent, try using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How to issue a ticket?

will13am — Mon, 03 Jun 2024 14:14:40 GMT

@truckster , if you need to initiate a support ticket, use the chat symbol on the lower right corner of the webpage. If you wish to complain about this service, you can do so with the CCTS.

https://www.ccts-cprst.ca/

Re: How to issue a ticket?

Yummy — Mon, 03 Jun 2024 14:40:45 GMT

Go to chatbot (bottom right) and type Ticket. Follow prompts until it offers you to open a ticket. Easy!

Re: How to issue a ticket?

Meow — Mon, 03 Jun 2024 14:43:30 GMT

Go to chatbot (bottom right) and type Ticket. Follow prompts until offered to open a Ticket. Not difficult.