topic Re: Cancel Subscription in Get Support

Cancel Subscription

Sampshields30 — Mon, 03 Jun 2024 13:10:29 GMT

Hello!

I have transferred my cell number to another provider. How do i cancel my subscription? I cannot log in anymore.

Is it automatically cancelled when the number is transferred?

Thank you

Sansan — Mon, 03 Jun 2024 13:13:42 GMT

@Sampshields30 once you transfer to another provider your public mobile account will automatically close.

You might want to send a message to remove your credit card from file if it was previously.

BKNS27 — Mon, 03 Jun 2024 13:42:08 GMT

Yes, once you port out. Your account and subscription will be closed and your CC information is removed.