topic Re: 90-day subscription in Get Support

90-day subscription

Donna_Zhang10 — Sun, 02 Jun 2024 23:59:58 GMT

I just switched to the $21/month plan. It said with 90 day subscription, I can get $19/month? If so, how I can pay 90 days? Now I pay monthly

Re: 90-day subscription

Chalupa_Batman — Mon, 03 Jun 2024 00:04:24 GMT

EDIT: I'm currently looking at my options to what plans are available to me. I do not see the option for 90 days. So if you're thinking of the plan that's currently posted, that is for new customers only. The only $19 plan I see is the $19 1GB 4G with Unlimited Canada Wide calling.

Re: 90-day subscription

BKNS27 — Mon, 03 Jun 2024 00:12:25 GMT

@Donna_Zhang10

You will pay $57 ($19x3) upfront instead of $63 ($21 for 3 months).

So you have the option in the PM app under Subscription>Manage Subscription>Change Subscription then choose monthly or 90 days plan.

If this is the plan you are looking at:

But unfortunately, It is for new activations only (new members) not existing members.

Re: 90-day subscription

Dunkman — Mon, 03 Jun 2024 00:05:10 GMT

@Donna_Zhang10

If you just signed up, you had the option to pay 30 or 90 days up front. Did you choose the 30 day plan already? If you did already choose 30 days, check your self service account. Check whether you can change your plan to 90 day version at your next renewal data. If you don't see the option, you would need to contact customer service agent.

Re: 90-day subscription

Chalupa_Batman — Mon, 03 Jun 2024 00:06:22 GMT

@BKNS27 wrote:
@Donna_Zhang10
You will pay $57 ($19x3) upfront instead of $63 ($21 for 3 months).

She can not switch to this plan that she is referring to... the 90 days.

She has to be a new customer. The only option available now is $19 1GB per 30 days.,

Re: 90-day subscription

Phil_Adelphus — Mon, 03 Jun 2024 00:22:47 GMT

@Donna_Zhang10 Were you offered this plan by a text message?