topic Sim Card swap in Get Support

Sim Card swap

cmeness — Sun, 02 Jun 2024 02:24:36 GMT

I just bought a Sim card and put the new Sim card number on my profile and it has been over 2 hours now and still my Sim card or number is activated. I there a way speed up the process?

Re: Sim Card swap

hTideGnow — Sun, 02 Jun 2024 02:27:06 GMT

hi @cmeness

did you reboot the phone? reboot it once more

and check My Accoun using incognito/private/secret mode on your browser and check if the My Account showing the new sim card number

Re: Sim Card swap

cmeness — Sun, 02 Jun 2024 02:36:40 GMT

Thanks hTideGnow Mayor / Maire that worked....