topic Re: Porting Mistake in Get Support

Porting Mistake

brentjefkins — Tue, 04 Jan 2022 21:02:58 GMT

I ported my phone number and then setup a second account for my wife. I accidently changed my number on my account somehow a second time to her number.

Now have her number and my old number from Koodo is now in the abyss. I tried porting again my old number and it says it is now ineligible. I PM'ed the moderators yesterday without response. Help! @CS_Agent

Thank you.

Re: Porting Mistake

ShawnC13 — Fri, 06 Apr 2018 13:16:55 GMT

@brentjefkins wrote:
I ported my phone number and then setup a second account for my wife. I accidently changed my number on my account somehow a second time to her number.

Now have her number and my old number from Koodo is now in the abyss. I tried porting again my old number and it says it is now ineligible. I PM'ed the moderators yesterday without response. Help! @CS_Agent

Thank you.

Unfortunately you have done all you can at this time and will ahve to wait for the MODS to get back to you.

Re: Porting Mistake

brentjefkins — Fri, 06 Apr 2018 13:22:39 GMT

Ok, I will wait for their response.

Re: Porting Mistake

Mulder7983 — Fri, 06 Apr 2018 15:29:17 GMT

i didnt the same thing and nver got answer from them had to do it all over again

Re: Porting Mistake

brentjefkins — Fri, 06 Apr 2018 18:23:01 GMT

@CS_Agent fixed it. Thank you x100!