topic Number porting in Get Support

Number porting

Sam187 — Sat, 01 Jun 2024 23:18:29 GMT

I’m trying to transfer my number over but it hasn’t fully transferred over I am able to make calls but unable to receive any nor am I able to send out text messages please help @CS_Agent

Re: Number porting

Phil_Adelphus — Sat, 01 Jun 2024 23:21:36 GMT

@Sam187 Check your community inbox shortly and I will send you a number to call.

Re: Number porting

softech — Sat, 01 Jun 2024 23:21:40 GMT

@Sam187 yours is not a porting problem but a problem with your account or sim provisioning. Easy fix for PM support, just need to engage them by direct message here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there