Account activation stuck in infinite loop

stillwater — Sun, 02 Jun 2024 03:58:05 GMT

Hello, I was trying to open a new account for my kid, I purchased the plan and as was about to activate the account, I realized the hand me down phone was blocked to FIDO.

After getting the phone unblocked, as I login in, I get the message;

lets activate your account as I press next

something is wrong message appears, can customer support look into my account and help.

Thank You

Re: Account activation stuck in infinite loop

CharlieWhisky — Sat, 01 Jun 2024 20:10:40 GMT

Please contact a Public Mobile customer support agent by using the chatbot. https://widget.telus.tiia.ai/publicmobile/publicmobile.html

You can also send a private message to agent with following link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Account activation stuck in infinite loop in Get Support

Account activation stuck in infinite loop

Re: Account activation stuck in infinite loop