Stolen Phone

MG13 — Sat, 01 Jun 2024 17:20:32 GMT

My phone got stolen, so I wanted to suspend my account, however I can't sign onto my account due to 2FA. Not sure what to do to go about suspending and logging into my account.

Re: Stolen Phone

softech — Sat, 01 Jun 2024 12:53:36 GMT

@MG13

you can ask the code to send to email instead
On the screen it is expecting you to enter the code, click Didn't get the code? or Resend code and then choose Send email

if you still cannot login, message support

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Stolen Phone in Get Support

Stolen Phone

Re: Stolen Phone