topic Re: monthly bill in Get Support

monthly bill

lindachelsea — Sat, 01 Jun 2024 01:00:55 GMT

why has my payment gone up

Re: monthly bill

Rastin — Sat, 01 Jun 2024 01:04:05 GMT

The Loyalty rewards have come to an end all customers have been move to the new points. You will be paying full price for your plan

Re: monthly bill

asiaminor2k — Sat, 01 Jun 2024 01:06:13 GMT

You were *force migrated* to the (universally bad) Points system at some point so no more benefits from the old Rewards system.

15 points required for $15 bill credit.

- Sign in to https://myrewards.publicmobile.ca

- Browse Catalogue

- $15 Bill Credit

Re: monthly bill

Pissoff23 — Sat, 01 Jun 2024 01:49:49 GMT

My bill also increased this month. I' m not happy.

Re: monthly bill

Chalupa_Batman — Sat, 01 Jun 2024 01:50:05 GMT

Hello @lindachelsea

Sadly Public Mobile no longer wishes to reward their loyal customers. They removed the Legacy Rewards program and moved everyone to the much lesser valued Public Points. They didn't even have the ethical courtesy to switch us to an even even system. Meaning we'd get the same value in Public Points that we had in Legacy Rewards. So instead of getting the $120 you were getting every year, now you're only get $10. Nice isn't it?

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...

Re: monthly bill

Pissoff23 — Wed, 05 Jun 2024 21:01:32 GMT

Or maybe finding a new provider.