topic Re: No Mobile Data Service in Get Support

No Mobile Data Service

BKNS27 — Fri, 31 May 2024 23:49:25 GMT

I have been getting the message for the last couple of days “No Mobile Data Service - Temporary turned off by your carrier”.

Anyone else getting this message in northside of Vancouver/Burnaby?

Re: No Mobile Data Service

HALIMACS — Fri, 31 May 2024 23:50:35 GMT

Check the TELUS outage map for your area, @BKNS27

Though I'm sure you've done that...

Re: No Mobile Data Service

BKNS27 — Fri, 31 May 2024 23:52:22 GMT

@HALIMACS

Yes I did but I am between two outages. Guess I am affected near the PNE.

Re: No Mobile Data Service

softech — Fri, 31 May 2024 23:52:57 GMT

@BKNS27

Telus outage showing North Vancouver

Maintenance
North Vancouver, British Columbia

Start Time: May 31, 10:00 AM

Re: No Mobile Data Service

softech — Fri, 31 May 2024 23:55:49 GMT

@BKNS27 I think you tried reboot phone?? but try changing the network mode. Try 3G, 4G and 5G and use manual network connection to PM instead of automatic

Re: No Mobile Data Service

BKNS27 — Fri, 31 May 2024 23:59:04 GMT

@softech

I guess close enough but North Vancouver is over the bridge on the other side of the Burrard Inlet.