https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209911#M835830 Fri, 31 May 2024 22:42:44 GMT computergeek541 2024-05-31T22:42:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209782#M835810 <P>I switched my plan to change on renewal date. It looked all along that it would but it didn’t. I still have my old plan.&nbsp;</P> Fri, 31 May 2024 22:04:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209782#M835810 Suzie-7 2024-05-31T22:04:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209784#M835812 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/428967">@Suzie-7</a>&nbsp;</P><P>sometimes it is just a cache problem.&nbsp; Check again using browser with Incognito mode</P><P>and when you are in My Account, confirm payment history transaction to see what amount PM took for renewal, new or old plan amount?</P> Fri, 31 May 2024 22:05:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209784#M835812 softech 2024-05-31T22:05:37Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209911#M835830 Fri, 31 May 2024 22:42:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cell-plan/m-p/1209911#M835830 computergeek541 2024-05-31T22:42:44Z