topic Re: Payment in Get Support

Payment

Leroy7496 — Fri, 31 May 2024 14:46:21 GMT

Public Mobile isn't accepting mt payment from my Mastercard debit card. All of the information is correct and there is more than sufficient money in my bank account.

Re: Payment

hTideGnow — Fri, 31 May 2024 14:49:31 GMT

HI @Leroy7496

wait an hour and try again using Incognito/private/secret mode on the browser

if still not able to make the payment, try using Public Mobile app, some people have better luck there

Re: Payment

BKNS27 — Fri, 31 May 2024 15:15:05 GMT

@Leroy7496

Confirm that the postal code on the CC matches your registered postal code on your PM account.