topic Re: Porting from Fizz to Public Mobile - Invalid Account number in Get Support

Porting from Fizz to Public Mobile - Invalid Account number

Sameer14 — Thu, 30 May 2024 19:23:09 GMT

Hi,

I sent port request for porting from Fizz to Public Mobile. I entered correct Fizz account number prefixed with zeros because the Public Mobile form expects it in that format (Does not accept otherwise). I received message from Public mobile that account number is incorrect. I have received porting message from Fizz mobile and have acknowledged it (by replying YES). My Fizz line is still active and incoming calls are going on Fizz.

Re: Porting from Fizz to Public Mobile - Invalid Account number

Phil_Adelphus — Thu, 30 May 2024 19:25:39 GMT

@Sameer14 Check the envelope icon top right or tap your avatar if no envelope in a couple of minutes, I will private message you a number to call.

Re: Porting from Fizz to Public Mobile - Invalid Account number

Cachalo — Sat, 23 Nov 2024 04:11:15 GMT

Can you please private message me too? I am having the exact same issue. Thank you!

Re: Porting from Fizz to Public Mobile - Invalid Account number

hTideGnow — Sat, 23 Nov 2024 04:15:46 GMT

hi @Cachalo Sent

please check community inbox