topic Changing providers in Get Support

Changing providers

EWeber20 — Thu, 30 May 2024 17:49:53 GMT

I am looking at joining Public but I would have a early buy out fee from my current provider SaskTel, wondering if this would be covered by Public or on my own dime.

Re: Changing providers

Rastin — Thu, 30 May 2024 17:53:26 GMT

I doubt pm would cover it.

Re: Changing providers

Phil_Adelphus — Thu, 30 May 2024 18:03:17 GMT

@EWeber20 Check whether your number can be moved to Public Mobile here (ignore that it says Koodo)

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Since Public Mobile is prepaid and largely self serve there are not usually any negotiations on fees.

Re: Changing providers

Sansan — Thu, 30 May 2024 18:19:59 GMT

@EWeber20 please ensure you research as much information on Public Mobile first. There are no telephone support here, everything is all managed online by you. If you tend to need help and need someone to talk to, not a good place for you.

No refunds or credits are provided.

Yes they have a points program that could save you money off your bill eventually.

Re: Changing providers

BKNS27 — Thu, 30 May 2024 19:41:07 GMT

@EWeber20

Only postpaid plans are prorated but prepaid plans doesn’t offer any refunds for unused days. This is common for other carriers and PM for prepaid plans.