https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208346#M834955 <P>Hi there,<BR /><BR />Please check your set mobile limit for your device.<BR /><BR />Public Mobile tracks data usage differently (more generously in my experience). If you have set a 1GB data limit on the device, you may need to increase this for what is reflected for the Public Mobile usage.<BR /><BR />To use up the 30GB loyalty rewards, it is the same for this. Remove/increase the data limit set on the device to allow more usage. It should only take a second.</P> Wed, 29 May 2024 13:04:40 GMT Pyranpu 2024-05-29T13:04:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208345#M834954 <P>pay for 1 gig, shows i have 273 MB left? also have a bonus 30 GB that i have not ever used, got the mobile data limit reached message two days ago and have no access?</P> Wed, 29 May 2024 12:55:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208345#M834954 hohawk 2024-05-29T12:55:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208346#M834955 <P>Hi there,<BR /><BR />Please check your set mobile limit for your device.<BR /><BR />Public Mobile tracks data usage differently (more generously in my experience). If you have set a 1GB data limit on the device, you may need to increase this for what is reflected for the Public Mobile usage.<BR /><BR />To use up the 30GB loyalty rewards, it is the same for this. Remove/increase the data limit set on the device to allow more usage. It should only take a second.</P> Wed, 29 May 2024 13:04:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208346#M834955 Pyranpu 2024-05-29T13:04:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208347#M834956 <P>Bonus data should continue as soon as you exhaust your plan's limit.<BR />Check your account again and reboot your phone. Sometimes these messages are not correct.</P> Wed, 29 May 2024 13:09:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208347#M834956 Yummy 2024-05-29T13:09:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208353#M834960 <P>thank you that worked</P> Wed, 29 May 2024 13:23:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/mobile-data-limit-reached/m-p/1208353#M834960 hohawk 2024-05-29T13:23:38Z